How to export your customers

Download a CSV for Excel with each customer's name, contact info, stamps, rewards and spending.

All plans ⏱ 1 minute Where: More → Export customers

1
Open More and tap Export customers. A CSV file downloads.
2
To export just one group, go to Customers, pick a filter (like Cold) and tap Export CSV.
3
Open the file in Excel or Google Sheets.

What if…?

Which columns does it include?

Name, email, phone, birthday, sign-up date, stamps, rewards earned and redeemed, last stamp, total spent, whether they installed the pass and on which platform, plus your own questions.

In Excel everything is in one column

The file uses semicolons as separators. In Excel use Data → Text to Columns, or open it in Google Sheets.

Is the data mine?

Yes. You can export your list any time, even if your plan has expired.

You might also need

How a customer joinsThey scan your QR code, fill in a short form and save the card to their phone. How to add questions to the sign-up formUp to 3 questions of your own, like “How did you hear about us?”, on top of name, email and phone. How to add a customer by handAdd them yourself from the dashboard and send them the link to install their card. How to find a customer and see their historySearch by name, email or phone and see their stamps, rewards, purchases and visits.