What the welcome notification is
When a customer saves their card for the first time, they get an automatic greeting.
All plans
⏱ 1 minute
Where: Notifications → History (Welcome)
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1
A customer saves your card to Apple Wallet or Google Wallet.
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2
A few seconds later they get a message thanking them for joining your business and letting them know their card is ready.
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3
It's logged in your Notifications history with the Welcome label.
What if…?
Do I have to turn it on?
No, it's on in every plan.
Can I change the text?
Not for now: it's a fixed message, in your customers' language.
Do they get it twice if they reinstall?
No. The welcome goes out only once per card.
You might also need
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How to get your Google review linkThe short link that opens the review window for your business directly.
Which notifications go out on their own when you stampCard full, ladder reward and redemption: customers find out on their phone without you writing anything.